All rights to the website https://hepsikanadadan.com/ (“Site”) are owned by MNTZ INC. (hepsikanadadan). The use of the Site by Users and Members is subject to the terms and conditions below. Please read the following Site Terms of Use (“Terms of Use”) carefully before using the Site.

Description

Membership to the Site is subject to your acceptance of the conditions written below. Using the Site means you accept these terms. hepsikanadadan reserves the right to change, suspend, or completely stop providing services, products, ideas, artworks, or any information and data on the Site, including these Terms of Use, without any prior notice. Changes made by MNTZ INC. to the Site Terms of Use will be effective as soon as they are published on the Site, and these changes will be deemed accepted once the User enters the Site, accesses it, or uses the Site in any way. Those who complete the membership form and are approved by hepsikanadadan are considered "MEMBERS". To become a Member, you must be over 18 years old. Legal entities can only apply for membership through their legal representatives.

Anyone who logs in, visits, uses, accesses, or connects to the Site in any way, or communicates through any device (e.g., mobile phone, computer) or engages in electronic data exchange on the Site is considered a "User" and agrees to comply with these Terms of Use of hepsikanadadan Website.

SERVICE CONTENT

The service provided by hepsikanadadan website includes products offered for sale on the Site. Once the payment is made by the registered customer, if the stock is available, the goods will be delivered to the customer by the shipping company within the promised period without defects or damage.

Return and Cancellation Policy

RIGHT OF RETURN:

1. Personal shopping services are provided by the Seller to the Buyer. The products in the order are purchased by the Seller, approved by relevant departments, and shipped to the Buyer. Since the orders are specially purchased for the Buyer, returns or exchanges are not accepted.

2. If you believe that the wrong product has been sent to you or if it is defective, please contact the Seller via email at: info@hepsikanadadan.com.

RIGHT TO CANCEL:

3. If the order created by the Buyer is not processed by the Seller, the cancellation process is provided. Cancellations and changes are not allowed on processed orders.

IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORESEEN REASONS:

4. If a force majeure event occurs that the Seller could not foresee, and the product cannot be delivered on time, the Buyer will be notified. The Buyer may request cancellation of the order, replacement of the product with a similar one, or postponement of delivery until the issue is resolved. If the Buyer cancels the order due to an unavailable product, and payment was made by credit card, the refund will be processed and sent to your bank within 14 working days from cancellation. Refunds typically take 1-7 business days to reflect in the credit card, though this may take longer depending on bank compatibility with cash cards. You can follow the refund process by contacting your bank or emailing us with your order number at info@hepsikanadadan.com.

REFUND:

5. Refunds are processed by the Seller to the card used for payment within 14 business days from the start of the return notification process. The time for the refund to appear in the Buyer's account may vary depending on the bank. Refunds to credit cards generally take 1-7 business days, but this may be delayed depending on the bank’s infrastructure compatibility for cash cards.

General Terms and Conditions

hepsikanadadan continuously checks the accuracy and up-to-date status of the information on the Site. However, Members and Users should be aware that this information may not always be current.

hepsikanadadan reserves the right to cancel any membership without providing a reason.

All intellectual property rights related to the Site (such as information, text, images, trademarks, logos, slogans, and page layouts) are exclusively owned by hepsikanadadan. Copying, modifying, publishing, sending, distributing, or selling any intellectual property on the Site, in whole or in part, using any medium including online platforms, is strictly prohibited and is a violation of the Copyright and Related Rights Law No. 5846, subject to legal and penal action.

Members are responsible for using their credit cards securely. hepsikanadadan is not responsible for any direct or indirect damages arising from any breach of contract, tort, or other reasons.

hepsikanadadan has the right to terminate this agreement without prior notice at any time and may transfer it partially or fully. The transfer of the agreement by the User or Member is invalid.

hepsikanadadan has the right to remove the Site, change its content, or modify it at its sole discretion or in case of force majeure.

Users and Members are obligated to act in accordance with general ethics, applicable national and international laws, and communication and internet security while using the Site. Any expression, comment, writing, image, visual, or other information uploaded by Users to the Site must comply with general ethics, national and international laws.

Any actions that might harm the software and hardware systems of the Site, disrupt its operations, or slow it down are prohibited. This includes using automated programs or software to make multiple queries or create membership accounts, or sending a large number of requests or information to the Site through automatic methods.

Members agree not to share their passwords with anyone, as these passwords are unique to them. If the password is shared, the Member is responsible for any damage or loss that may result from this action.

hepsikanadadan reserves the right to take all necessary security measures, including blocking access to the Site and canceling memberships of Users who act in violation of the Terms of Use.

hepsikanadadan has no legal or criminal liability for any direct or indirect damage, loss, or harm suffered by Users, Members, or third parties, including any computer viruses, trojans, or other malicious software (malware) due to using the Site or the data and information provided.

Users agree not to make any claims against hepsikanadadan for damages arising from the above.

This agreement is governed by Canadian law, and Canadian courts and authorities have jurisdiction over any disputes that may arise.